Experience
Jan 2024 — Present
Sci-Key Solutions, LLC · Remote
Founded and lead a remote staffing company serving enterprise clients. Direct a distributed team across training, onboarding, and client delivery. Designed the company's multi-step onboarding and training programs — video-based instruction with verification checkpoints — and integrated AI-assisted workflows across team operations.
2026 — Present
Elementary School
Classroom instruction with a focus on structured lesson delivery and adapting teaching to individual learner needs.
2025
Clipboard Health
Supported educational delivery and learner assessment in applied learning environments.
2022 — 2023
GoDaddy
Administered web systems and supported end users across hosting and site-management workflows.
2017 — 2022
Disney
Supported end users through guided troubleshooting, system training, and e-commerce operations — the foundation of a support-leadership mindset: meet people where they are, and leave them more capable than you found them.
Education
Capella University · 2026
Graduate study in organizational leadership, talent development, and performance management.
CeDiD: 268B-1E1U-ABOJ
Bellevue University · 2023
Technical foundation in systems, infrastructure, and applied technology.
Capella University · In progress
Doctoral research in organizational leadership and learning, pursued full-time online.
AIGPE™ · Awarded October 2024
Process-mapping, root-cause analysis, and continuous improvement of operational workflows.
Scrum Alliance® · Awarded September 2024
Agile team leadership and iterative delivery of complex work. Active through September 2028.